Avianca has introduced WhatsApp support for travelers who would want to get immediate assistance from the support team. One can easily get through to an official using WhatsApp and communicate online as they want about queries related to travel. To receive chat support from an official, you can directly save the Avianca Airlines WhatsApp number: +57-311-400-6797 and send your message on the chat and receive the support.
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When can I contact Avianca on WhatsApp?
The executives of Avianca Airlines on WhatsApp are available 24 hours a day. One can communicate with an executive on the Avianca Airlines WhatsApp chat whenever they want. The response on the WhatsApp chat is very quick, and one can receive help on a number of queries that concern an upcoming flight as well as a previous flight.
How do I connect to the Avianca Airlines customer service by call?
The individuals who prefer the call method for requesting assistance from Avianca Airlines customer service can follow the following procedure to connect with an executive on call:
First, ring a call on the phone number 1 (800) 284-2622,
Next, you have to follow the automated voice instructions on the call,
Attentively select the option for connecting the call with an Avianca executive,
Your call will be on wait for a moment,
As soon as an executive avails, your call will be connected,
And you can proceed to communicate about your travel needs.
How do you request assistance at Avianca Airlines customer service?
One can submit a request from the website at the customer service team of Avianca Airlines. The process to submit an online request at Avianca is as follows:
Open the official site first on your browser,
Forward to the Hel[p page opting for the Help option,
Scroll to the help page and tap the “Submit a ticket” column,
Now, you will have to first select the “Request Type” from the provided list,
Next, add your personal and contact info in the appropriate fields,
Mention a brief of your request for the provided space,
And submit your request at Avianca by tapping the Submit button,
An executive will associate with you within 48 hours of receiving the assistance request on a medium you have selected with the needful details.